The Microsoft Dynamics CRM Software Development Kit (SDK) is for developers, system customizers, and report writers. This SDK documentation contains information for developers writing server side code, custom business logic, integration modules, workflow assemblies, and plug-ins. It provides an architectural overview of Microsoft Dynamics CRM, the entity model, security model, and Web services.
Sample code and walkthroughs are provided to guide you through the new features. It also contains information for developers customizing the Web client or Microsoft Dynamics CRM for Microsoft Office Outlook, including scripting, integration of custom Web pages, sample code, and a detailed user interface style guide.
This release includes the new Advanced Developer Extensions for Microsoft Dynamics CRM, also referred to as Microsoft xRM. This is a new set of tools included in the Microsoft Dynamics CRM SDK that simplifies the development of Internet-enabled applications that interact with Microsoft Dynamics CRM.
In addition to the documentation, this download package includes the projects for all sample code found in the documentation, and full featured samples that are not included in the documentation. The package includes a visual style guide you can use to make your customizations fit in smoothly, and a style sheet you can use as a basis for your work. There are also tools and helper code provided in this package. Look for regular updates to this SDK!

• Standard Edition: This version of the SDK includes Developer and System Administrator editions and supports the following editions of Microsoft Dynamics CRM:
• Microsoft Dynamics CRM 2011
• Microsoft Dynamics CRM 2011 for Microsoft Office Outlook
This version of the SDK includes the features for Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Microsoft Dynamics CRM 2011 is available now, and Microsoft Dynamics CRM 2011 for Microsoft Office Outlook will be available in the first quarter of 2011.
• Microsoft Dynamics CRM 2011 SDK Developer Edition: This version of the SDK includes Developer and System Administrator editions and supports the following editions of Microsoft Dynamics CRM:
• Microsoft Dynamics CRM 2010
• Microsoft Dynamics CRM 2010 for Microsoft Office Outlook
• Microsoft Dynamics CRM 2010 Developer Edition
• Microsoft Dynamics CRM 2010 Developer Edition for Microsoft Office Outlook
• Microsoft Dynamics CRM 2010 System Administrator Edition
• Microsoft Dynamics CRM 2010 SDK Developer Edition for Microsoft Office Outlook
System Administrator Edition: This version of the SDK supports the following editions of Microsoft Dynamics CRM:
• Microsoft Dynamics CRM 2010
• Microsoft Dynamics CRM 2010 for Microsoft Office Outlook
• Microsoft Dynamics CRM 2010 SDK System Administrator Edition
Developer Edition: This version of the SDK supports the following editions of Microsoft Dynamics CRM:
• Microsoft Dynamics CRM 2010 Developer Edition
• Microsoft Dynamics CRM 2010 for Microsoft Office Outlook
• Microsoft Dynamics CRM 2010 SDK Developer Edition for Microsoft Office Outlook
For more information about the Microsoft Dynamics CRM 2011 SDK, see

If you already have a Microsoft Dynamics CRM 2011 Developer Edition license, you can create new development projects and download the SDK from
To view the documentation, navigate to the SDK using the file tree in the Microsoft Dynamics CRM 2011 Developer Edition SDK. For more information about how to download the SDK, see

For more information about the SDK, see
For downloads, go to
The Microsoft Dynamics CRM SDK consists of the following SDK categories:
The SDK Developer’s Guide, SDK Developer Extensions, and the SDK System Administrator’s Guide.
This file contains the documentation for the Microsoft Dynamics CRM

* SDK provides a solid base and an architecture upon which to build a rich Internet-enabled application
* This SDK library package includes the complete set of projects that provide a complete working development environment. This includes the SDK libraries, a runtime environment, demos, utilities, and a sample project that creates a.DotNET file, and an installation program that installs and runs the application.
* You can choose your development environment: Windows, Linux, or Mac OS.
* The sample project is a MS Dynamics CRM Microsoft.DotNET project.
* The sample project is attached as Microsoft Dynamics CRM SDK.DotNET.exe.
* Microsoft Dynamics CRM SDK.DotNET also provides full documentation that provides you with an architecture overview of Microsoft Dynamics CRM, using a N-tier model.
* Microsoft Dynamics CRM SDK.DotNET includes code documentation, utility classes, helper classes, and style sheets.
* New Advanced Developer Extensions for Microsoft Dynamics CRM are included.
* Microsoft Dynamics CRM SDK.DotNET includes the new ASP.Net 4.0 integrated system for debugging and server-side coding. For more information, please see
* New Programming Model-specific features are also included.
* Microsoft Dynamics CRM SDK.DotNET is a framework for developing.NET applications.
* The language is generic C# and is fully supported on all.NET compatible platforms.
* The SDK provides a detailed style guide that you can use to make customizations to fit in smoothly.
* The SDK provides a style sheet you can use as a basis for your work.
* The SDK provides a library of helper classes used in the Microsoft Dynamics CRM SDK.DotNET.
* For more information on Microsoft Dynamics CRM SDK.DotNET and the most current project updates, please see

Microsoft Dynamics CRM 2011 SDK Description:
* SDK provides a solid base and an architecture upon which to build a rich Internet-enabled application
* This SDK library package includes the complete set of projects that provide a complete working development environment. This includes the SDK libraries, a runtime environment, demos, utilities, and a sample project that creates a.DotNET file, and an installation program that installs and runs
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This package contains the complete source code for the SDK. This includes code and documentation for the Web service, SDK framework, the entities, data models, and transactions. It is organized into projects for each.NET language. Most of the code is designed to be used with the Visual Studio 2010 IDE.
Microsoft Dynamics CRM SDK Tools
This package includes the tools for creating and testing Microsoft Dynamics CRM solutions. It includes a sample solution you can use to test new functionality.
Microsoft Dynamics CRM SDK Workflows
This package includes the samples of workflows you can use with the SDK. It includes sample workflows for creating and editing records, milestones, form mail, and workflows, and workflows for creating social media accounts and sending activity updates.
Microsoft Dynamics CRM SDK Security
This package includes samples of integration and authentication, role management, and security. It includes sample implementations for single sign-on and custom authentication schemes.
Microsoft Dynamics CRM SDK Reports
This package includes sample reports in the Microsoft Report Viewer and in Microsoft SQL Server 2008 R2 Reporting Services. This package includes custom report templates, and the samples for creating custom reports using the SDK.
Microsoft Dynamics CRM SDK Custom Security
This package includes samples of integration and authentication, role management, and custom security. It includes sample implementations for single sign-on and custom authentication schemes.

This manual provides development and troubleshooting information for the Microsoft Dynamics CRM Web Client used with Microsoft Outlook 2003, 2010, and 2013.

Also in this manual:
– Developing the Web Client – Introducing Web client development
– Working with the Microsoft Outlook Web Client – How to use
– Developing Microsoft Dynamics CRM for Microsoft Office Outlook – How to use
– Using the Microsoft Office Outlook Scheduling Tool for Microsoft Dynamics CRM – How to use
– How to customize the Microsoft Outlook Web Client – How to customize the Microsoft Outlook Web Client
– Using Microsoft Dynamics CRM with Microsoft Outlook 2003 – How to use
– Troubleshooting Microsoft Dynamics CRM for Microsoft Outlook 2003 – How to troubleshoot
– Using Microsoft Dynamics CRM with Microsoft Outlook 2007 – How to use
– Microsoft Dynamics CRM – How to troubleshoot – How to troubleshoot
– Using Microsoft Dynamics CRM with Microsoft Outlook 2010 – How to use
– Using Microsoft Dynamics CRM with Microsoft Outlook 2013 – How to use
– Using the Microsoft Dynamics CRM Client API for Microsoft Office Outlook – How to use
– How to

Samples and Tools Provided:
SDK includes the full set of sample applications for Microsoft Dynamics CRM 2011 that are available for download from Microsoft Dynamics CRM online. Download the CRM SDK from the Microsoft Dynamics CRM Development web site.
Full featured sample applications that are not included in the download.
Style guide.
URL for this installation:
Quickstart

Use this quickstart to help your organization understand and get started using the SDK.
It uses an inventory created using the sample application.
IT administrator starts by creating inventory.
User sets up marketing device.
Using the sample application, inventory is synchronized to CRM.
IT administrator sets up new salesperson.
Sample application shows how to perform task-based data synchronization.
Synchronizing to Sales queue
Data synchronization between inventory and Sales queue.
Synchronization of lead is handled by advanced filtering.
Synchronization of contact is done using campaign references.
Synchronization of opportunities and cases is done with special filters.
Synchronization of custom entity is done using standard queries.
Getting started using CRM SDK

What is the Microsoft Dynamics CRM Software Development Kit (SDK)?

The Microsoft Dynamics CRM Software Development Kit (SDK) is for developers, system customizers, and report writers. This SDK documentation contains information for developers writing server side code, custom business logic, integration modules, workflow assemblies, and plug-ins. It provides an architectural overview of Microsoft Dynamics CRM, the entity model, security model, and Web services.
Sample code and walkthroughs are provided to guide you through the new features. It also contains information for developers customizing the Web client or Microsoft Dynamics CRM for Microsoft Office Outlook, including scripting, integration of custom Web pages, sample code, and a detailed user interface style guide.
This release includes the new Advanced Developer Extensions for Microsoft Dynamics CRM, also referred to as Microsoft xRM. This is a new set of tools included in the Microsoft Dynamics CRM SDK that simplifies the development of Internet-enabled applications that interact with Microsoft Dynamics CRM.
In addition to the documentation, this download package includes the projects for all sample code found in the documentation, and full featured samples that are not included in the documentation. The package includes a visual style guide you can use to make your customizations fit in smoothly, and a style sheet you can use as a basis for your work. There

Windows XP, Vista, 7, or 8 (64-bit OS recommended)
2.8 GHz Intel Core 2 Duo or AMD Athlon x2
2 GB RAM
250 MB free disk space
DirectX 9 Compatible video card
A mouse and keyboard
Screen resolution: 1024 x 768
Online multiplayer network required
Recommended Requirements:
Windows Vista or Windows 7 (64-bit OS recommended)
250 MB